WhatsApp
WhatsApp
WhatsApp

Reach customers on WhatsApp for Business

Reach customers on WhatsApp for Business

Reach customers on WhatsApp for Business

Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, files, locations and more.

Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, files, locations and more.

Get your marketing, service, and ops teams back in touch on the world’s most popular messaging app. Send and receive messages, images, files, locations and more.

The channel for broader reach and higher engagement

Reach 2B+ people

WhatsApp is the most-used messaging app in the world, with over 2 billion monthly active users across 180 countries.

Be a part of the conversation by tapping into the 100M+ messages sent on WhatsApp every single day. Reach customers wherever they are in the language of their choice.

Increase customer engagement

Businesses see 75% open rates on WhatsApp—higher than email and similar to SMS.

70% of WhatsApp users check the app daily for messages from friends and family, and they want to talk to businesses the same way.

Get your messages opened, read, and responded to quickly with the channel customers love to use.

Build stronger relationships

Looking to increase loyalty and advocacy?

Reduce response times and personalize suggestions with chatbots and automated messages.

Give customers a true two-way channel for communicating with your business with a convenient and flexible experience.

Create rich conversations

WhatsApp messages aren’t just text-based. You can send your customers images, videos, PDFs, and stickers—or create guided experiences with buttons and pick lists.

Engage your customers and drive customer loyalty with everything from personalized promotions and support to entire shopping experiences.

Easily create and manage customer conversations on WhatsApp

Modernize your customer interactions with personalized conversations, new behavioral  insights, and rich messaging capabilities.

Create the conversations your customers want

Increase engagement by making conversations rich, personalized, and interactive.

Make things easy on your customers with buttons and picklists—and give them a unique experience by sharing files, videos, images, maps, and more.

Uncover new insights

Optimize your customer success, marketing campaigns, and sales conversions with real-time visibility into which content customers are engaging with.

With WhatsApp for Business, brands can track customer engagement via open rates, click-through rates, and response rates—giving you what you need to understand preferences, behavior patterns, and areas for improvement.

Numbers and template approvals without the headache

Just log in with your Meta business account to bring your existing WhatsApp number into MessageBird or create more WhatsApp channels with our virtual numbers.

Define the numbers you want to send from and manage template approvals, quality scores, and campaign performance—all from one place.

Use the world’s most popular messaging app across the customer journey

Use the world’s most popular messaging app across the customer journey

Marketing Automation

Run campaigns on WhatsApp to send promotions and create shopping experiences.

Chatbots

Build interactive, personalized chatbots that take care of repetitive and manual work.

Customer Service

Give your service teams the ability to receive and respond to messages directly on WhatsApp.

E-commerce

Run retargeting campaigns, provide customer support,  and let customers shop and track packages directly in the app.

Marketplaces

Onboard partners, keep customers up-to-date, and facilitate anonymized conversations.

Logistics

Track order status, automate support requests, and orchestrate your fleet.

Be compliant globally

Be compliant globally

MessageBird continuously invests in the highest standards for data security and compliance, in order to keep your business and customer data protected. 

In-depth access control

Leverage built in identity management tools, configurable access control, and more.

GDPR

Honor GDPR requests for information or removal with integrated data privacy capabilities.

ISO 27001 certified

MessageBird and all integrated hosting providers are ISO/IEC 27001:2013 certified.

Local data residency

Provision local data centers to stay compliant with local data privacy laws.