About us

We’re building a world where communicating with a business is as easy and natural as talking to a friend.

MessageBird’s mission is to create a world where communicating with a business is as easy as talking with a friend. We power communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

Our platform, our applications and our APIs help businesses streamline conversations through their customers’ preferred channels — like WhatsApp, Email, SMS, Voice, WeChat, Messenger, Instagram - and build powerful and engaging experiences. MessageBird's out of the box functionality and omnichannel expertise tips the scales for knowledge workers and helps them be productive right away, with tools to build great marketing campaigns, customer service experiences, or automated business processes.

Headquartered in Amsterdam, MessageBird processes over 5 trillion+ messages, calls, and emails for over 29k+ customers such as; Google, Facebook and Uber across channels like WhatApp, Email, SMS, and many more. Founded in 2011, we have grown to a powerhouse team of 800+ employees who represent more than 55 nationalities, and we’re proud to be a “Remote Friendly” company.

How we work

We’re building a world where communicating with a business is as easy and natural as talking to a friend.

We're customer geeks

We move at 200 miles an hour and "get shit done"

Roll up your sleeves and take a look under the hood

We talk to each other like we talk to our friends

We’re all owners

Ignore the noise, stay laser focused on the job

Curious to learn more? We’ve created a Culture Doc that provides a clear, candid and authentic explanation of how we work at MessageBird. Articulating our “culture” in words has been exciting, challenging and — to be honest — a little bit scary. We’ve included ALL the details, because we want to empower you to decide if MessageBird is the right fit for you. If you read this and think, “Sign me up!” then we hope you #jointhenest.

Where we are

From our headquarters in Amsterdam to Singapore, Bogota, San Francisco and Sydney (and more!), our Birds are literally located around the world. This allows us to offer 24/7 support to our customers, across every region and time zone — because we know that business never stops.

Amsterdam

Singapore

San Francisco

Shanghai

Sydney

London

Bogota

Dublin

Jobs at MessageBird

We work fast, grow fast, and build fast. Life at MessageBird moves at 200 miles an hour in fast-forward motion, and we focus on making an impact from day one. Are you ready?

"In the past, we would be lucky to send 1M messages in 4-5 hours. With MessageBird, we send 1 M messages in 10 minutes. Every second counts, MessageBird is literally saving lives."

"In the past, we would be lucky to send 1M messages in 4-5 hours. With MessageBird, we send 1 M messages in 10 minutes. Every second counts, MessageBird is literally saving lives."

Frank Hoen

Founder

Media or press enquiries?

Get in touch with our team.