Offer instant 24/7 support with ChatGPT on WhatsApp

Offer instant 24/7 support with ChatGPT on WhatsApp

Offer instant 24/7 support with ChatGPT on WhatsApp

Use AI to answer any customer question — from where is my order, to what is the meaning of life.

Use AI to answer any customer question — from where is my order, to what is the meaning of life.

Use AI to answer any customer question — from where is my order, to what is the meaning of life.

Bots that act, respond, and feel like your best agents

Leverage ChatGPT to to handle anything from basic FAQs to full self-service order tracking and returns management.

Answer any question, 24/7

Provide with instant well formulate answers without the need for your team to be available around the clock.

Adapt to your way of working

Train your AI on knowledge base articles and historical responses from your best performing team member.

Personalize responses

Tailor responses with data from your CRM, e-commerce platform, shipment tracker, or any other tool.

Extend your team

Facilitate seamless handovers to human agents when important inquiries need a human touch.

Want to see what it looks like for your business?

Get in touch to see a working prototype tailored to you

Use cases for ChatGPT bots in e-commerce

Use cases for ChatGPT bots in e-commerce

Let bots take care of the repetitive questions and focus your human agents on the customers that needs it the most.

Let bots take care of the repetitive questions and focus your human agents on the customers that needs it the most.

Order tracking

Allow customers to check the status of their orders, including tracking information, delivery dates, and any potential delays

Returns and refunds

Help customers independently manage their returns and refunds, while answering any questions around policies and timing.

Product information

Help customers find the right products and answer last minute questions standing between them and their purchase.

Data collection

Make your agents more efficient by collecting answers to repetitive questions before escalating to a human.

Order tracking

Allow customers to check the status of their orders, including tracking information, delivery dates, and any potential delays

Returns and refunds

Help customers independently manage their returns and refunds, while answering any questions around policies and timing.

Product information

Help customers find the right products and answer last minute questions standing between them and their purchase.

Data collection

Make your agents more efficient by collecting answers to repetitive questions before escalating to a human.

Order tracking

Allow customers to check the status of their orders, including tracking information, delivery dates, and any potential delays

Returns and refunds

Help customers independently manage their returns and refunds, while answering any questions around policies and timing.

Product information

Help customers find the right products and answer last minute questions standing between them and their purchase.

Data collection

Make your agents more efficient by collecting answers to repetitive questions before escalating to a human.

Run bots wherever you engage with your customers

Plug ChatGPT directly into the communication channels you already use to engage with customers.

WhatsApp

Email

Instagram

SMS

Live chat

Google's Business Messages

Need some help getting started?

Get in touch with one of our product experts to learn how you can best leverage ChatGPT for your business.

Proven playbook

Access use-cases, best practices, and templates to develop an MVP in days.

Expert guidance

Receive dedicated advice from our team from planning up to scaling your chatbot programs.

Find out more

Find out more

Your new standard in Marketing, Payments & Sales. It's Bird

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Your new standard in Marketing, Payments & Sales. It's Bird

The right message -> to the right person -> at the right time.

By clicking "See Bird" you agree to Bird's Privacy Notice.