Bagaimana Alur Pesan Email dari Pengiriman hingga Pengiriman?

Bagaimana Alur Pesan Email dari Pengiriman hingga Pengiriman?

How Does an Email Message Flow from Sending to Delivery?

An email passes through multiple servers that help ensure it arrives di right place. That email message flow uses a systematic process based on a number of long-established technical standards.

Memahami Alur Pesan Email, dari Pengiriman hingga Pengiriman

For most users, how an email message flows from the sender to a recipient’s inbox is something that happens behind the scenes. When an individual or an organization sends an email, the message travels from its point of origination, such as an email client where it was composed, across the Internet to its destination. Along the way, it passes through multiple servers that help ensure it arrives at the right place. That email message flow uses a systematic process based on a number of long-established technical standards.

Bagaimana pesan email mengalir?

Email has been around since the 1960s, when the creators of nascent computer networks began devising ways to send messages to each other. In those early days, users were limited to communicating only with others on the same shared mainframe system. However, the adoption of standard protocols and the interconnection of systems into the shared network we now know as the Internet allowed different mail systems to “talk” to each other.


It’s these standards that allow us to send email messages to virtually anyone. When someone sends an email message, it flows through a series of steps to reach its destination.


  • Ketika seseorang menulis pesan, biasanya dilakukan di klien email seperti Outlook atau Apple Mail-atau di layanan berbasis web seperti Gmail.

  • However, when the message is a email transaksional like a shipping notice or a password reset, the message is created automatically by those systems, usually using an email API. (Marketing messages are generated by automated systems as well, although usually in large batches, rather than one at a time like transactional messages.)

  • In both cases, whether the message is created by an email client or by an automated system, it is specially formatted to be transmitted over the Internet using a standard called “Simple Mail Transfer Protocol” (SMTP).

  • The sender’s mail server (technically called a “Mail Transfer Agent,” or MTA) looks up the “@domain.com” portion of the recipient’s email address in a Domain Name System (DNS) server to determine which destination mail server (referred to as a “Mail Exchanger,” or MX) it should contact to deliver the message.

  • The sending and receiving servers communicate using the SMTP protocol. The receiving server accepts the message so that it can be delivered to the recipient.

  • The recipient’s email client retrieves the message using standards like the Post Office Protocol (POP) or Internet Message Access Protocol (IMAP) to download the message so it can be read.

Bagaimana cara klien email mengunduh pesan?

Web-based email services like Gmail or Hotmail/Outlook.com use their own internal protocols to manage email. But when recipients use a stand-alone email client on a phone or desktop computer, that software uses standard protocols to download messages from mail servers.


Ketika penerima menggunakan POP, server akan mengirimkan semua email baru kepada mereka dan hanya menyimpan salinannya jika sebuah opsi di klien email dicentang, jika ada. Jika server tidak memiliki salinan email dan penerima mengalami kerusakan atau kegagalan perangkat keras, pesan-pesan tersebut akan hilang selamanya, kecuali jika pengirim memiliki salinannya.


Ketika penerima menggunakan IMAP, server akan menyinkronkan isi kotak surat, termasuk Item Terkirim dan folder lainnya, ke setiap perangkat yang terhubung dengannya. Pesan-pesan tetap berada di server, dan ketika status salah satu pesan berubah (misalnya, sudah dibaca atau dihapus), perubahan tersebut akan disebarkan ke semua perangkat ketika mereka terhubung lagi.


Kemampuan untuk menyimpan dan menyinkronkan pesan di beberapa perangkat adalah alasan mengapa sebagian besar layanan email saat ini menggunakan IMAP, bukan POP.

Baca lebih lanjut tentang alur pesan email

Email involves many different steps and systems. You can learn more about the inner workings of email delivery with these resources:

  • Email: This Wikipedia article delves into the history of email as well as its many technical details. It links out to several supporting articles that flesh out the main subject.

  • Email API: Learn more about how e-commerce and other systems can generate transactional email very efficiently.

  • Pengiriman Email Cloud: Learn more about how systems the SparkPost email delivery service work to make large-scale email transmission and delivery practical.

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Your new standard in Marketing, Pay & Sales. It's Bird

The right message -> ke right person -> at the right time.

By clicking "See Bird" you agree to Bird's Pemberitahuan Privasi.