The line between transactional and commercial emails sometimes can be ambiguous, but both laws and industry best practices for deliverability require that some aspects, like opt-in and unsubscribe, be treated in very specific ways depending upon the message type. That’s why the team at SparkPost has created this infographic to help you understand the difference between transactional vs commercial email. It’s the email difference!

• Email transaksional are sent in response to a user’s interaction with a website or an app and are defined in strictly functional terms. Examples include password resets, shipping notifications, receipts, legal notices, and so on.

• Email komersial are sent to a list of recipients who have opted-in for promotional content from your brand. Examples include sales offers, newsletters, new product updates, email designed to increase user engagement, and onboarding, etc.

Baik Anda mengirim email transaksional atau email komersial, pastikan pesan Anda sampai ke tujuan, dibaca, dan memberi kesan. Mengikuti beberapa praktik terbaik yang sederhana akan memastikan email Anda mencapai targetnya-dan terhindar dari folder spam.