Wie fließt eine E-Mail-Nachricht vom Versand bis zur Zustellung?

Wie fließt eine E-Mail-Nachricht vom Versand bis zur Zustellung?

How Does an E-Mail Message Flow from Sending to Delivery?

An email passes through multiple servers that help ensure it arrives am right place. That email message flow uses a systematic process based on a number of long-established technical standards.

Verstehen des E-Mail-Nachrichtenflusses, vom Senden bis zur Zustellung

For most users, how an email message flows from the sender to a recipient’s inbox is something that happens behind the scenes. When an individual or an organization sends an email, the message travels from its point of origination, such as an email client where it was composed, across the Internet to its destination. Along the way, it passes through multiple servers that help ensure it arrives at the right place. That email message flow uses a systematic process based on a number of long-established technical standards.

Wie läuft eine E-Mail-Nachricht ab?

Email has been around since the 1960s, when the creators of nascent computer networks began devising ways to send messages to each other. In those early days, users were limited to communicating only with others on the same shared mainframe system. However, the adoption of standard protocols and the interconnection of systems into the shared network we now know as the Internet allowed different mail systems to “talk” to each other.


It’s these standards that allow us to send email messages to virtually anyone. When someone sends an email message, it flows through a series of steps to reach its destination.


  • Wenn eine Person eine Nachricht schreibt, geschieht dies normalerweise in einem E-Mail-Client wie Outlook oder Apple Mail - oder in einem webbasierten Dienst wie Google Mail.

  • However, when the message is a transaktionale E-Mail like a shipping notice or a password reset, the message is created automatically by those systems, usually using an email API. (Marketing messages are generated by automated systems as well, although usually in large batches, rather than one at a time like transactional messages.)

  • In both cases, whether the message is created by an email client or by an automated system, it is specially formatted to be transmitted over the Internet using a standard called “Simple Mail Transfer Protocol” (SMTP).

  • Die sender’s mail server (technically called a “Mail Transfer Agent,” or MTA) looks up the “@domain.com” portion of the recipient’s email address in a Domain Name System (DNS) server to determine which destination mail server (referred to as a “Mail Exchanger,” or MX) it should contact to deliver the message.

  • Die sending and receiving servers communicate using the SMTP protocol. The receiving server accepts the message so that it can be delivered to the recipient.

  • The recipient’s email client retrieves the message using standards like the Post Office Protocol (POP) or Internet Message Access Protocol (IMAP) to download the message so it can be read.

Wie laden E-Mail-Clients eine Nachricht herunter?

Web-based email services like Gmail or Hotmail/Outlook.com use their own internal protocols to manage email. But when recipients use a stand-alone email client on a phone or desktop computer, that software uses standard protocols to download messages from mail servers.


Wenn der Empfänger POP verwendet, stellt ihm der Server alle neuen E-Mails zu und bewahrt nur dann Kopien davon auf, wenn eine Option im E-Mail-Client aktiviert ist, falls zutreffend. Wenn der Server keine Kopien der E-Mails hat und der Empfänger einen Hardwareverlust oder -ausfall erleidet, sind diese Nachrichten für immer verloren, es sei denn, die Absender haben Kopien von ihnen.


Wenn der Empfänger IMAP verwendet, synchronisiert der Server den Inhalt des Postfachs, einschließlich der Gesendeten Objekte und anderer Ordner, mit jedem Gerät, das sich mit ihm verbindet. Die Nachrichten verbleiben auf dem Server, und wenn sich der Status einer Nachricht ändert (z. B. gelesen oder gelöscht), wird diese Änderung bei der nächsten Verbindung auf alle Geräte übertragen.


Die Möglichkeit, Nachrichten auf mehreren Geräten aufzubewahren und zu synchronisieren, ist der Grund, warum die meisten E-Mail-Dienste heute IMAP anstelle von POP verwenden.

Lesen Sie mehr über den E-Mail-Nachrichtenfluss

Email involves many different steps and systems. You can learn more about the inner workings of email delivery with these resources:

  • Email: This Wikipedia article delves into the history of email as well as its many technical details. It links out to several supporting articles that flesh out the main subject.

  • Email API: Learn more about how e-commerce and other systems can generate transactional email very efficiently.

  • Cloud-E-Mail-Zustellung: Learn more about how systems the SparkPost email delivery service work to make large-scale email transmission and delivery practical.

Your new standard in Marketing, Pay & Sales. It's Bird

The right message -> zum right person -> at the right time.

By clicking "See Bird" you agree to Bird's Hinweis zum Datenschutz.

Your new standard in Marketing, Pay & Sales. It's Bird

The right message -> zum right person -> at the right time.

By clicking "See Bird" you agree to Bird's Hinweis zum Datenschutz.