Conversions vs email
WhatsApp outperforms email in terms of conversions by 2.5x
Average open rate
On average, WhatsApps achieve a 75% open rate
Monthly active users
Reach 2B people on the world's most used chat app.
The channel for broader reach and engagement
Deliver engaging, interactive, and personalized messages directly to any customer’s phones, on a platform they trust.
Easily create and manage
conversations on WhatsApp
Modernize your customer interactions with personalized conversations, new behavioral insights, and rich messaging capabilities.
Marketing Automation
Run campaigns on WhatsApp to send promotions and create shopping experiences.
Chatbots
Build interactive, personalized chatbots that take care of repetitive and manual work.
E-commerce
Run retargeting campaigns, provide customer support, and shop and track packages directly in the app.
Marketplaces
Onboard partners, keep customers up-to-date, and facilitate anonymized conversations.
Logistics
Track order status, automate support requests, and orchestrate your fleet.
Convert on the spot
Enable customers to checkout without having to leave the conversation.
Create the conversations your
customers want
Increase engagement by making conversations rich, personalized, and interactive. Make things easy on your customers with buttons and picklists. Give them a unique experience by rich content.
In-depth insights
Optimize your WhatsApp strategy with real-time engagement visibility. Track customer engagement via open rates, click-through rates, and response rates.
WhatsApp-compatible numbers
Log in with your Meta Business Account to bring your existing WhatsApp number into Bird, or create more channels with our virtual numbers.
Template approval
Manage template approvals, quality scores, and campaign performance—all from one place.
Dive into the guides and hit the ground running
Explore the rest of the platform
Intuitive products
built for the Enterprise
Unrivaled scale
We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.
In-depth access controls
The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.
World-class support
With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.
Global compliance
Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.
Connect your existing tools and data sources with ease
Matahari, the largest retail platform in Indonesia — managed to reach millions of customers with a delivery rate of 98%, and achieved conversion rates 2.5 times the industry average.
2.5x
Increased sales
conversion rates
98%
WhatsApp
delivery rate
15M
WhatsApp marketing
messages sent
Your new standard in Marketing, Payments & Sales. It's Bird
The right message -> to the right person -> at the right time.