Marketing Automation
Marketing Automation
Marketing Automation

Marketing automation for WhatsApp, Email, SMS and more

Marketing automation for WhatsApp, Email, SMS and more

Marketing automation for WhatsApp, Email, SMS and more

Create personalized campaigns that stand out. Craft interactive and visually appealing content and orchestrate journeys that drive customer engagement, boost conversion and build loyalty.

Create personalized campaigns that stand out. Craft interactive and visually appealing content and orchestrate journeys that drive customer engagement, boost conversion and build loyalty.

Create personalized campaigns that stand out. Craft interactive and visually appealing content and orchestrate journeys that drive customer engagement, boost conversion and build loyalty.

One platform that combines content, channels, and customer data

Build personalized customer experiences

Channel all of your customer data into a 360 view of your customer. Use data from different sources to personalize content and orchestrate who receives what messages, at what time.

Customers who implement personalization experience up to 35% click-through rates.

Launch campaigns across any channel

Experiment with new channels and find what works for your marketing objectives. Drive higher marketing ROI with omnichannel campaigns across SMS, WhatsApp, Email, Instagram, and more.

Matahari for example improved conversion rates by 2.5x by moving campaigns from email to WhatsApp.

Matahari for example improved conversion rates by 2.5x by moving campaigns from email to WhatsApp.

Stand out with rich, interactive content

Generate higher engagement with rich media and by giving customers a way to reply. Use new content formats such as carousels, buttons, video, audio, and more. Guide a conversation with with suggested replies, buttons and the ability to share payment links from within the conversation.

Accelerate your go-to-market strategy

Avoid manual tasks and siloed systems that lead to delayed productivity. Design, launch, and monitor all your marketing initiatives under one roof to streamline workflows and more experiments, faster.

Deliver the personalized experiences modern customers expect

Engage with your customers in the most meaningful ways.

Gain an end-to-end, 360° customer viewpoint

Use Contacts to collect customer data from all of the tools you use.

Connect anything—from your CRM, e-commerce store, to internal tools and unify the data into complete customer profiles.

The data becomes instantly available for segmentation and personalization of all your engagement.

Message customers in bulk

Campaigns let’s you broadcast campaigns out in bulk on WhatsApp.

Build highly targeted audiences, pull in templates, and report on campaign performance—all from one tool.

Build dynamic journeys across channels

With Flows you can build dynamic journeys and conversational marketing chatbots.

Deliver engagement on any channel: WhatsApp, Email, SMS, and social DMs.

Use customer data to trigger journeys and evaluate what path to take through conditional branching.

Create omnichannel content

Use Studio to create, personalize, and scale omnichannel message templates.

Create templates once and reuse them across channels and languages.

For advanced messaging channels, make use of all the latest content formats like: carousels, buttons, video, audio, buttons and more.

Handle replies, upsell customers

Use Studio to organize replies and give humans a way to have conversations with customers.

Answer questions that are preventing checkouts, help customers discover new products, and engage through remote sellers.

An all-in-one marketing console that scales with your business

An all-in-one marketing console that scales with your business

Increase productivity and lower cost by consolidating your most important marketing functions into one platform. Not ready for the full suite? No problem. Use what you need now, and expand as you scale.

Customer lifecycle management

Monitor each stage of the buyer journey to steadily gain and retain loyal, long-term customers.

Customer engagement and retention

Connect with audiences throughout the entire buyer journey to discover fresh ways to attract, engage, and delight customers.

Customer retargeting

Connect with high-priority prospects who have previously interacted with your company or shown interest in specific products.

Cart abandonment

Track shopping cart items and behaviors to offer precise messaging and additional conversion opportunities.

Conversational marketing

Easily deploy AI-powered chatbots and 1:1 messaging platforms that can understand user intent and assist customer support agents.

Automated alerts and notifications

Create simple, no-code alerts to stay on top of mission-critical workflows and marketing events.

Be compliant globally

Be compliant globally

MessageBird continuously invests in the highest standards for data security and compliance, in order to keep your business and customer data protected. 

In-depth access control

Leverage built in identity management tools, configurable access control, and more.

GDPR

Honor GDPR requests for information or removal with integrated data privacy capabilities.

ISO 27001 certified

MessageBird and all integrated hosting providers are ISO/IEC 27001:2013 certified.

Local data residency

Provision local data centers to stay compliant with local data privacy laws.