We move at 200 miles an hour and “get shit done”
In our business, speed matters — so we move at 200 miles an hour in everything we do. Some people may think this speed is unreasonably high, but it’s a key contributor to our success and it’s important that we move together. For most Birds, once they get used to the pace, they never want to slow down!
Making decisions with speed means we sometimes make the wrong ones. Of course that’s not our aim, but when it does happen, we take ownership, fix it, and move on. Decisions made to please everyone often end up accomplishing the exact opposite, so instead, we ask for input and keep the relevant parties informed. We’ll always go for the best version of an idea — and even if it’s not yours, you should still be able to commit.
The demands of our business and industry mean that traditional “9 to 6” mentalities don’t fly here. That’s not corporate code for “we expect our Birds to work 12 hours a day” because that’s also not the case. However, we do put our customers first, which means we pay attention to Slack and email during off-peak hours and — while it’s not the norm — we sometimes put in hours on evenings or weekends. But this flexibility works both ways! As an employer, we want you to be able to do the things that are important to you: whether it’s spending after-school time with your kids or joining a midday gym class, our 80/20 rule allows for versatility in schedules. Ultimately, our Birds are empowered to choose where and when they work, because they know best what’s needed to get their shit done.
We aim to have meetings with as few people as possible; in fact, when we designed our Amsterdam HQ, we purposely created small meeting rooms. It’s not because we don’t want to be inclusive or build consensus (we do!), but because we want our Birds to be able to focus on their priorities. It’s easy to fall into the trap of accepting meeting invites, finding yourself with a full calendar, and feeling like you had a full day... but we don’t believe that’s the best use of your time, and that’s not what we try to do at MessageBird.
Evolution is essential, and your priorities may shift as our needs and intel evolves. Sometimes that means we need to go slow in order to move fast. Sometimes that means we launch products faster than others, which may feel uncomfortable, but we do it because the market is dynamic and we need to keep up. We’ll gather the people with the right skills and experience — regardless of their job titles — or hire new senior leaders with diverse knowledge that can drive our business even further. No matter how challenging, we know that every decision we make is in the best interest of our company and our customers.
Can you adopt a flexible schedule to “get the job done” when needed, or do you prefer the routine of working 9 to 6, Monday to Friday?