Connect and configure your customer data in hours, not weeks
Bring your favorite tools together
Take advantage of your existing application capabilities.
Use our pre-built Connectors to send data to and from the most popular CRM, e-commerce, and marketing tools.
Build a 360-view of your customer
Collect data, and access it across the entire MessageBird platform.
Deliver true personalization—give your agents better context, create more targeted campaigns, and improve workflow efficiency.
Connect and configure instantly
It’s as easy as one, two, three: pick a tool, authenticate your credentials, and get access to its data and capabilities within MessageBird products.
Create payments with Stripe, update leads in Salesforce, and apply discounts on Shopify orders, all within your conversations.
Integrate your internal systems
Don’t see your application? Using a proprietary system?
Build, test, and connect what you need. Easily create custom Connectors, from scratch, to integrate your own API or database.
Connect your data, workflows, and actions in one place
Quickly build what you need for better conversational marketing, customer support, and chatbot experiences. Bring your data together, create workflows that work with your tech stack, and innovate with real-time, 360-degree customer views.
Synchronize your data
Unify data across multiple sources—your CRM, e-commerce store, marketing tools, and internal apps.
Access the data you need from within MessageBird products like Inbox, Flows, and Campaigns.
Trigger custom workflows
Whenever and wherever something happens, update your customer data and systems in real-time.
A customer made a purchase in Shopify? Send a thank you note and initiate order fulfillment, automatically.
Perform actions across your stack
Orchestrate workflows and conversations from one place. Control your other tools within Flows and Inbox.
Create a lead in Salesforce, update a ticket in Zendesk, send a message in WhatsApp, fetch tracking status in your logistics tool, and more.
Chatbots and Automation
Pull in customer data for personalized, relevant chatbot responses and automated workflows.
Marketing Automation
Set up campaigns within MessageBird to send across all channels, from your storefront to WhatsApp.
E-commerce
Connect MessageBird with the most popular e-commerce platforms, like Shopify, for a better shopping experience.
Marketplaces
Pull and push data to and from your internal dispatch system, marketing tools, and more.
Logistics
Get full visibility from your last mile delivery system for better customer success and communication.
Omnichannel Support
Handle customer inquiries faster and send more personalized responses with integrated data and workflows.
MessageBird continuously invests in the highest standards for data security and compliance, in order to keep your business and customer data protected.
In-depth access control
Leverage built in identity management tools, configurable access control, and more.
GDPR
Honor GDPR requests for information or removal with integrated data privacy capabilities.
ISO 27001 certified
MessageBird and all integrated hosting providers are ISO/IEC 27001:2013 certified.
Local data residency
Provision local data centers to stay compliant with local data privacy laws.