Every channel for your customers, one central platform for your business
Connect on every channel
Omnichannel Widget supports conversations on the most popular communication channels and we're rapidly adding more.
Learn more about our Channels
Facilitate customer conversations on any channel
Engage immediately
Start talking to users, answering customer questions, and facilitate potential opportunities directly from your website or app.
Let users decide where to continue the conversation
Start a live chat and bridge to a preferred channel or let the customer kick off the conversation directly in WhatsApp, SMS, Messenger, WeChat, LINE, and more.
Omnichannel, conversational marketing
Build automated conversation flows to engage users based on their behavior on your page or platform. Directed at any channel the user prefers.
Never let a hot lead get cold
Rapidly engage leads
Notify reps when a live chat turns into a qualified lead. Pass the conversation directly to the rep and let the customer take it whatever channel they prefer.
Full context and insight
See the full conversation history across channels to understand the prospect and what they’re looking for.
Automation with bots
Qualify leads through live chat conversations or automated bots, and rapidly connect them to account representatives.
Always-on support
Listening on every channel
Offer support via Live Chat, WhatsApp, Messenger, SMS, WeChat, and more. Let customers start the conversation on your homepage or directly on their preferred channel.
One Inbox, complete context
Start a live chat and bridge to a preferred channel or let the customer kick off the conversation directly in WhatsApp, SMS, Messenger, WeChat, Line, and more.
Rapid customer solutions, minimized business costs
Let bots answer frequently asked questions directly from your homepage and automatically connect to a live agent when needed.
You're in good hands
Secure by design
Enterprise-grade security is built into our platform and products by default.
World-class support
