Create engaging, reusable templates for every channel
Send rich content for better engagement
Craft content that stands out. Create one template and have it adapt to the format of every channel.
Guide two-way conversations with buttons and create dynamic experiences by sharing videos, images, and locations.
Personalize and localize every message
Pull in customer data to personalize message templates with customizable variables.
Drive higher engagement across geographies with localized content in every language.
Create efficient workflows
Protect your brand’s reputation and ensure a consistent voice. Enforce internal approvals before any message reaches a customer.
Simplify compliance by automating template submissions to Meta for WhatsApp and local regulators for SMS.
Optimize with deeper insights
Discover what content performs best with template-level reporting.
Tie campaign performance back to individual content pieces and optimize your engagement strategy.
Rich templates that adapt to every channel
Create templates for every communication channel: SMS, WhatsApp, chat, Instagram, and more.
Improve engagement with rich media like images and videos. Get creative with interactive components like buttons and locations.
Personalization at scale
Introduce dynamic variables into your message templates, pulling relevant data from Contacts.
Personalize every message you send based on contact profiles and audiences.
Customized approval workflows and routing
Set up the approval workflows that work for your business, keeping messages on-brand and compliant.
Enforce internal approvals and simplify external approvals with an easy way to submit WhatsApp templates to Meta.
Localized messages for your global customer base
Create multiple versions of each message template for specific languages as part of a single template.
Import HTML for email messages and integrate with your support tools to import content.
Facebook Messenger
Create templated, automated customer replies in their preferred channel.
Chat
Templatize chat snippets and automated replies across your support channels.
Coming soon
MessageBird continuously invests in the highest standards for data security and compliance, in order to keep your business and customer data protected.
In-depth access control
Leverage built in identity management tools, configurable access control, and more.
GDPR
Honor GDPR requests for information or removal with integrated data privacy capabilities.
ISO 27001 certified
MessageBird and all integrated hosting providers are ISO/IEC 27001:2013 certified.
Local data residency
Provision local data centers to stay compliant with local data privacy laws.