Support customers across channelsInbox has Email, WhatsApp, SMS, Messenger, LINE, WeChat, and Telegram—and we're rapidly adding new channels.
Pull in data to enrich customer profiles and automate workflows that push data to any third party tools you already use.
Gain insight into your performance across channels, agents, and SLAs.
Real time monitoring of agents their tasks
Measure performance against SLAs
Optimize your scheduling by tracking trends
Contact Center Manager