About us

We’re building a world where communicating with a business is as easy and natural as talking to a friend.

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Instagram, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love.

Headquartered in Amsterdam, MessageBird’s global business reaches over 7 billion devices, serves over 25,000 customers and operates across 10 hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.

How we work: Our Culture

These six pillars are the essence of who we are and how we like to do things:

We’re customer geeks

We move at 200 miles an hour and “get shit done”

Roll up your sleeves and take a look under the hood

We talk to each other like we talk to our friends

We’re all owners

Ignore the noise, stay laser focused on the job

Curious to learn more? We’ve created a Culture Doc that provides a clear, candid and authentic explanation of how we work at MessageBird. Articulating our “culture” in words has been exciting, challenging and — to be honest — a little bit scary. We’ve included ALL the details, because we want to empower you to decide if MessageBird is the right fit for you. If you read this and think, “Sign me up!” then we hope you #jointhenest.

Dive in!

A brief history of MessageBird

We were an SMS company

2011

Founded in Amsterdam at “The Garage,” with four employees.

2012

Completed our first acquisitions, which set the foundation to become a turnkey communications solution.

2013

Launched our self-serve platform for SMS, which sent 350 million messages that year.

2014

With 10,000 customers, we began global expansion with a team in London.

We were building the telecom company of the future

2015

With 20 employees, we developed the first MessageBird Chat API.

2016

Selected to join
Y Combinator in San Francisco, where we also established a local team. The current Voice API was born during a company trip to Thailand. Over 1 billion SMS messages sent.

2017

Closed a historic $60 million Series A funding, the largest ever by a European software company. Introduced Flow Builder to our suite of SMS, Voice and Chat APIs. Launched a team in Singapore.

2018

Over 100 employees moved to a new office in Amsterdam. Launched Conversations API (the successor to Chat API) and began working with WhatsApp as an official business partner.

We make communicating with a business as easy and as natural as talking to a friend

2019

Expanded global team to Paraguay, Dublin and Bogota.

2020

Launched Inbox, which pioneered OPaaS. Closed a Series C funding round and became a “Work Anywhere” company. Over 10 billion SMS messages sent.

2021 +

The journey continues...

Where we are

From our headquarters in Amsterdam to Singapore, Bogota, San Francisco and Sydney (and more!), our Birds are literally located around the world. This allows us to offer 24/7 support to our customers, across every region and time zone — because we know that business never stops.

Amsterdam

Singapore

San Francisco

Shanghai

Sydney

London

Bogotá‍

Dublin

JOBS AT MESSAGEBIRD

Are you ready to join the nest?

We work fast, grow fast, and build fast. Life at MessageBird moves at 200 miles an hour in fast-forward motion, and we focus on making an impact from day one. Are you ready?

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MEDIA KIT

Looking to publish content about MessageBird?

Download our Media Kit for guidelines, tips and information on our company.

Download resources

In the past, we would be lucky to send 1M messages in 4-5 hours. With MessageBird, we send 1 M messages in 10 minutes. Every second counts, MessageBird is literally saving lives.

Frank Hoen
Founder

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